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Processing Learner Change Requests in PICSWeb

Processing Learner Change Requests in PICSWeb

If you have the User Permissions to Authorise and Action Change Requests, this can be done from the list by selecting ... > Details by a request.

The details window will display the current status of the request and buttons to change the status according to the Change Request workflow shown below. Be aware that Actioning a request will not actually make any changes to the relevant data in PICSWeb; the change itself will need to be made manually.