This feature is only available to users licensed for Smart Assessor Integration.

If you have Enabled the Smart Assessor Integration, data will be exchanged daily between the two systems. There are two main parts to this exchange:

Learner Upload

Once you have Enrolled a Learner with Smart Assessor, the following details will be uploaded from PICS to Smart Assessor.

The following details are only uploaded to Smart Assessor when the learner is initially enrolled. Following this, the only data that will be uploaded are the items in the Smart Assessor Synchronisation list below.

Learner Details

The following details will be uploaded from the Learner Record to the new Smart Assessor learner record:

Organisation Details

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To upload an existing organisation from PICS, refer to the guidance in Linking an Organisation to a Smart Assessor Employer.

To upload an existing organisation from PICS, refer to the guidance in Linking an Organisation to a Smart Assessor Employer.

If the Organisation set as the learner’s current Placement has an Additional ID set in their Organisation Summary, this will be uploaded and used to match the organisation to an Employer record in Smart Assessor.

If the Additional ID field is blank, a new Employer record will be created in Smart Assessor. The following fields from the Organisation Summary will be added to the Smart Assessor Employer:

Officer Details

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To upload an existing officer from PICS, refer to the guidance in Linking an Officer to a Smart Assessor Record.

To upload an existing officer from PICS, refer to the guidance in Linking an Officer to a Smart Assessor Record.

If the Officer set as the learner’s Main Officer has an Additional ID set in their Officer Summary, this will be uploaded and used to match the officer to an Assessor record in Smart Assessor.

If the Additional ID field is blank, a new Assessor record will be created in Smart Assessor. The following fields from the Officer Summary will be added to the Smart Assessor record:

If you have specified a Qualification Second Assessor Role in Smart Assessor Integration Settings, a second assessor will be linked or created in Smart Assessor with the same details. The officer uploaded here depends on which role you have chosen.

Qualification Details

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Details will only be uploaded for qualifications that PICS recognises as being supported in Smart Assessor. You can Refresh Qualification Links in the Smart Assessor Summary to update PICS with which qualifications are supported.

Details will only be uploaded for qualifications that PICS recognises as being supported in Smart Assessor. You can Refresh Qualification Links in the Smart Assessor Summary to update PICS with which qualifications are supported.

For each qualification uploaded, the learner will be enrolled onto the corresponding course in Smart Assessor and the following details are sent:

Off the Job Hours Details

The Planned OTJ Hours for a learner will be uploaded to Smart Assessor when the learner is uploaded.

For OTJ hours to be successfully recorded in Smart Assessor you will need to be using the Episodes System Module. Please contact Smart Assessor for assistance in setting this up.

Smart Assessor Synchronisation

The synchronisation with Smart Assessor takes place automatically once a day. During the synchronisation, qualification and review data is imported into PICS and used to update your Smart Assessor learners.

Synchronisation will only take place for learners with a Live system status who are either In Learning or who ended in the last month.

Qualification Details

When the daily synchronisation occurs, the progression from each Smart Assessor aim will be pulled down and used to populate the Elements Done field in each corresponding Learner Qualification.

Review Details

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You can configure which Review Types are assigned to the different Smart Assessor event types in the Smart Assessor Summary page.

You can configure which Review Types are assigned to the different Smart Assessor event types in the Smart Assessor Summary page.

Review details imported from Smart Assessor will first be checked against existing Reviews for the learner to see if the data should be used to create a new review or update an existing one.

Reviews are matched based on the Smart Assessor System ID field in the Review Summary. This is a read-only field used to join the PICS review with the Smart Assessor record.

If a new review is created, the following fields will be populated:

The following fields are then populated for both newly created and previously imported reviews:

Off the Job Hours Details

The Actual OTJ Hours field in PICS will be updated from the total in Smart Assessor every time the synchronisation takes place.

Changes to Learner Details

Depending on your Smart Assessor Integration Settings, changes to learner details in PICS or Smart Assessor will either be ignored, pushed from PICS to Smart Assessor, or pulled down from Smart Assessor to PICS. However, the ULN field can only be pushed from PICS.

If you have set your Update Learner Demographics Mode to Push PICS Data to Smart Assessor, the following learner details will be pushed when the synchronisation takes place:

If you have set your Update Learner Demographics Mode to Update PICS From Smart Assessor Data, the following learner details will be pulled down when the synchronisation takes place:

Changes to Officer Details

Depending on your Smart Assessor Integration Settings, changes to officer details in PICS or Smart Assessor will either be ignored, pushed from PICS to Smart Assessor, or pulled down from Smart Assessor to PICS. The following details will be updated:

Changes to Organisation Details

If you have switched on Push Changes to Learner Employer in Smart Assessor Integration Settings, any change of the learner’s employer in PICS will be respected in Smart Assessor, as per the organisation linking process outlined above.

Depending on your Smart Assessor Integration Settings, changes to organisation details in PICS or Smart Assessor will either be ignored, pushed from PICS to Smart Assessor, or pulled down from Smart Assessor to PICS. The following fields will be updated:

Changes to Qualification Details

Changes to Qualifications statuses against learners are synced with Smart Assessor. These changes can be done by updating the ILR data against the Learning Aim, setting the appropriate Actual End Date, Completion Status & Outcome. With the Learning Aim closes, this will be reflected in Smart Assessor upon the next data synchronisation; be that automatically overnight, or manually by clicking the Update Learner In Smart Assessor button located on the learners Delivery Plan page.

In addition to this Learner statuses are also updated in Smart Assessor by placing a learner on a Break in Learning. This is done in the ILR Summary page, under the Actions button.

Please see Breaks in Learning in PICS for more details.