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Selecting ... > Details by a change request in the Request List will open a window where you can view the following details:

  • Raised officer – This is the officer record linked to the PICSWeb User who made the request. Selecting the officer name will take you to the corresponding Officer Summary.
  • Raised date and time
  • Change Type
  • Status – Depending on the status and your user permissions, buttons may be available to Process the Change Request.
  • Description
  • Attachment – Here you can either upload a file attachment as explained below or 

Once you have viewed the details, you can either select Close to return to the request list or Edit to Edit the Request.

Uploading a New File Attachment

Selecting Upload Attachment in the details window will open a window where you can upload a new file attachment. Either drag and drop a file to the File field or select it to open a window where you can browse for the file.

Once you have finished, select Upload to upload the document or Cancel to discard it.

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