09/12/2021: There is an issue with the daily refresh from OneFile related to a security based rate limit (the number of API requests per minute) with the OneFile API. This means that the daily sync process takes a lot longer than it needs to because we have to pause and wait for a minute every time we hit the limit. We are working with OneFile to resolve this issue so that the sync can happen in a reasonable amount of time.

If you have Enabled the OneFile Integration, data will be exchanged daily between the two systems. There are two main parts to this exchange:

Learner Upload

Once you have Enrolled a Learner with OneFile, the following details will be uploaded from PICSWeb to OneFile.
Note that most of these details are not resent to OneFile when the refresh/synchronisation process runs.

Learner Details

The following details will be uploaded from the Learner Record to the corresponding OneFile learner record:

Qualification Details

PICSWeb does not synchronise any unit data with OneFile. We recommend that you set up your units in OneFile and only use qualifications in PICSWeb.

The following details will be uploaded for the Qualifications linked to the learner in their Delivery Plan. These details will only be uploaded for qualifications that are available in OneFile.

Review Details

note

Reviews will only be uploaded and downloaded if you have enabled the respective processes in OneFile Settings.

Reviews will only be uploaded and downloaded if you have enabled the respective processes in OneFile Settings.

Review records will be created in OneFile based on the PICSWeb reviews scheduled for the learner. PICSWeb will only upload reviews that have the following details set:

The following details will be uploaded from each review:

Officer Details

Assessor records will be created in OneFile from the Officers named in the learner upload. A OneFile user account will be made for each officer uploaded. The following officers will be uploaded from PICSWeb:

No officer details apart from the Name will be included in the upload.

Organisation Details

An Employer record will also be created for each learner based on the most recent Organisation that has been set as a placement of type P for the learner. If no placement is found with type P, then the most recent placement of any type will be used. No organisation details apart from the Name will be included in the upload.

OneFile Synchronisation

PICSWeb automatically synchronises all OneFile learner details once a day. When this happens, the following details are updated in the PICSWeb learner record. The same data exchange also takes place when using the Refresh with OneFile button.

The following fields may be sent from PICSWeb to OneFile in the synchronisation process:

Any qualifications that are held in OneFile but not PICS will not be included in the synchronisation.