Workflows in PICSWeb allow you to set up custom statuses and status workflows for the following record types:
Once set up, records can be assigned to a certain workflow and transitioned through the available statuses.
You can view the current status of a record in their record summary. The 
icon by the can then be selected to show the current workflow attached to the record.
Selecting Delivery > Workflows will open the workflow configuration page. This is made up of the following tabs:
