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The PICSWeb SMS integration uses the Twilio service to allow you to send SMS messages to the following certain types of PICSWeb record if a mobile number is attached.
Guidance is available for sending text messages to the following record types:
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Although SMS integration is available for all PICSWeb Users, you will need an account with Twilio and the necessary amount of credits before you can send any messages from PICSWeb. You will also need to obtain an AccountSID and AuthToken from Twilio before you can enable the integration in PICSWeb. |
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