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It is possible to manage 2FA for all PICS users from the User List, rather than have users manage it individually from their User Profiles. Please Contact Pellcomp for details.

Resetting 2FA for an Individual User

If a user has become locked out of their PICSWeb PICS account due to 2FA, you can manually reset their 2FA from their User Summary.


The next time the user logs in, they will be able to set up a new 2FA system.

Disabling 2FA

You can disable 2FA for your own account from the User Profile. To do this, go to the Two Factor Authentication section and select Disable Authenticator. This will deactivate any authenticator application you are currently using.