The Messages tab in the Evidence Summary displays any messages recorded between the learner and any officers linked to the evidence file. Messages are sorted by sender into different columns across the tab.

For each message, the following details are shown:

• Sent Date and Time

• To User – Selecting this will open the corresponding learner or officer summary

• From User display icon

...

Sending a New Message

Selecting New Message will open a window where you can enter the following details:

• To – Here you can choose the recipient from the drop-down menu. Only the learner and officers linked to the evidence file will be available here.

• Subject

• Message

Once you have finished, select Send to send the message or Cancel to discard it. Any recipients will be informed by email once the message has been sent.

...