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If a user has entered a duplicate officer record in PICSWeb, any user with Database Admin User Permissions can merge the duplicate officer with the original, preserving any links between either officer and any learners or organisations.



Bear in mind that if any officer has a user account linked, you will only be able to include it in a merge if it is the Kept officer,.


Once the officers have been merged, you will be prompted to refresh the list. Select Yes to continue.